Apr 22, 2009
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00:26 Terry opens the show.
01:19 Terry welcomes a question from Daniel D.
09:15 Martin tells us the short version of how Palette PR got its name.
14:18 Terry, Dave and Martin have an in-depth discussion about the role customer service plays on the agency side of public relations.
25:10 Terry closes the show.
This week’s episode was produced by Sarah Laister.